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Team vs. members

Your team is everyone with access to the 4D console for your organization. Your members are the people your application tracks - they get wallets, XP, and engagement history, and they never see the console. The two are independent: a team member holds no member profile or wallet, and the same person can be both (a staff member who also uses your app). A team member is one of:
  • An administrator - full console access, including team and role management. Administrators must enrol an authenticator (TOTP) before any privileged action.
  • A role holder - a capability-bounded seat pointing at one of your defined roles (the prebuilt CMO, CFO, and Sponsor templates, or a custom role). A role decides which console pages the holder sees, which data the AI assistant may reach for them, and - for advertising roles - which campaigns they can access.

Simple and Advanced views

Click your name at the foot of the console’s sidebar to switch between two views of a tenant’s console. Advanced is the full dashboard. Simple puts the Executive Overview in its place: headline figures, one chart, a short table and today’s priorities, drawn from the dashboard cards on your role. Every other page is the same in both views. Administrators can also choose View as in the same menu to see a role’s navigation and dashboard. It is a preview: figures remain the administrator’s own, and it ends with the browser tab.

Managing the team

The console’s Team section lists everyone with access, lets you invite by email (as an administrator or into a role), change or revoke a seat, and review pending invitations. Role definitions live under Team → Roles. Invitations grant console access only - accepting one never creates a member profile, wallet, or XP account. Tracked members are created through POST /v1/users, the engagement SDK, or a CSV import instead. Every organization keeps at least one administrator: the console refuses to demote or remove the last one.

Where to go next

  • Members - the tracked, two-level member identity.
  • Tenants - how organizations are isolated.